How to Activate the Chave Móvel Digital

Key links

What is it?

The Chave Móvel Digital (CMD), is a secure authentication and digital signature system provided by the Portuguese government. Think of it as your digital identity provider for government services.

Why would I need it?

It allows citizens to access various public and private online services using a single, secure login. This is essential for:

  • Accessing the Finanças portal.
  • Managing Social Security (Segurança Social) tasks.
  • Signing digital documents officially.

Who can Apply?

Any person with a valid residence permit can activate it. There is no minimum age, however the person must have their own mobile phone number, as it will be linked to the CMD account.

Step-by-Step guide

Important Note: You can only activate the CMD online if you already possess a Portuguese Citizen Card (Cartão de Cidadão). If you do not have a Citizen Card (e.g., you are using a Residence Permit or Passport), you must activate the CMD in person.

  1. Locate a Service Desk: Use the locator link (above in key links) to find a Loja de Cidadão or IRN office.
  2. Bring Documents: Ensure you have all physical documents listed below.
  3. In-Person Verification: A government official will verify your identity and link your mobile number to your account.

Documents Required

  • Valid Passport, Residence Permit, or Residence Card.
  • NIF
  • Mobile phone. You must have your physical phone and active number with you at the time of activation.
  • If the CMD is being activated for children under 16, the child and their legal guardian must be present

Community Tips and Learning

Scams to be careful of?

  • Phishing SMS: Be wary of text messages asking you to "reactivate" your CMD via a link.
  • Fake Websites: Always ensure the URL ends in .gov.pt before entering any personal data.

Frequently Asked Questions

Find answers to common questions about this service.

No, the activation is free.

Where we are

Rua Carvalho Araújo 66-B
1900-140 Lisboa
Portugal

How to Get Here

  • Metro: Linha Verde (Green Line) - Intendente Station
  • Bus: 708, 730, 742, 794

Opening hours

Mon, Tue, Thu
10:00–12:30 & 14:00–17:30
Wednesday (Extended)
Until 19:30
Friday
Until 18:30
No appointment needed. Just walk in.

Contact info

+351 964 809 959