Admin Hub
Connecting community members to external services and internal resources.
Information platform summarizing the most common administrative processes, sharing tips and mapping external services.
Lisbon Project
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Emergency contacts
Emergency support services in Lisbon.
Services and Information
Administration (Civic offices, finances, Tax and Work)
Junta de Freguesia, Camara Municipal, NIF, Finanças, Loja do Cidadão, IRN, …
Education and Training
Basic Education, Childcare, Conversion of Qualifications, …
Family and Child Support
Basic Education, Child Care, Family Reunification, Family Subsidies, …
Health and Well-being
SNS, Health Center, European Healthcard, Cultural Shock and Homesickness, …
Housing
Emergency housing support programmes, housing rights in Portugal
Immigration
Manifestation of interest, Residence Permit, Asylum Application Process, …
Community and integration
Communities contacts, Cultural / recreational activities, …
Transport
Public transportation passes, conversion of driver's license
Disability Support
Support for people with disabilities / special needs
Legal assistance
Legal support, Trafficking & exploitation support
Essential Support
Food insecurity, Material needs, Toilets, Laundry, Showers, Free STI Testing
Employability
Find jobs, improve your skills and prepare for your next opportunity.
Gender and Sexuality
LGBTQIA+
Domestic Abuse
All Contacts
Key contact information across every service in Lisbon
| Organization | Service Provided | Contact Information | Category | Link |
|---|---|---|---|---|
| ACITMM -The Islamic Community of Tapada das Mercês and Mem Martins | Its main activities are: Food and Clothing Support, Islamic Culture, School Support and Family Support, Immigrant Support Office (CLAIM), Workshops and certified training activities. | Get Directions | ||
| Apoio a Mães Solteiras | Support services for single mothers. | Get Directions | ||
| Aragens d'Empatia | Offers low-cost service at 30 euros with registered psychologist and 15 euros with trainees, with supervision ensuring quality. | Get Directions | ||
| Associação Casa Estrela do Mar | Psychotherapy center. Individual sessions star at 30 euros. | Get Directions | ||
| Associação de Pais e Educadores | Parent support groups and resources | Get Directions | ||
| Associação Olhar | Provides online and in-person psychology consultations in Lisbon at fixed social price of 35 euros ( first session slightly higher at 38 euros) | Get Directions | ||
| Câmara Municipal - Divisão Familiar | Municipal family services and programs | Get Directions | ||
| Casa Acolhe (Casa do Brasil) | Provides psychological support for migrants. Availability: Mondays - 11:00 - 13:00 Contact: Lisbon Project's Social Care Manager ( Adriane) for the email address. | Get Directions | ||
| Casa Qui | Offer social price psychological consultations, prioritizing the LGBTI+ community. * Provides free emergency support for LGBTI+ individuals facing bullying or domestic violence. Services in English available. Opening hours: Monday - Friday: 10:00 - 18:00 | Get Directions | ||
| Centro de Acolhimento Infantil | Emergency child shelter and care | Get Directions | ||
| Centro de Apoio Familiar | Family counseling and support services | Get Directions | ||
| Centro de Educação Especial | Special needs education and support | Get Directions | ||
| Centro de Integração Familiar | Integration support for immigrant families | Get Directions | ||
| Centro de Recursos Familiares | Information and referral services | Get Directions | ||
| Centro de Saúde Familiar | Family health and pediatric care | Get Directions | ||
| Centro Porta Amiga de Chelas | The Centro Porta Amiga de Chelas provides social assessment and case management, food assistance, psychological support, legal advice, employment support, distribution of essential goods, information and training sessions, and activities for older adults. | Get Directions | ||
| CEPAC - Centro Padre Alves Correia | ONG that supports migrants in vulnerable situation. Opening hours: Monday - Friday: 9:00 - 13:00 - 14:00 - 18:00 Saturday: 9:00 - 13:00 | Get Directions | ||
| CLAIM - JRS | Jesuit Service for Refugees and Migrants. Opening hours: 9:00 - 13:00 | Get Directions | ||
| CLAIM - Universidade Lusófona | Opening Hours: Monday - Friday 9:00 - 19:00 instagram: @claim.ulusofona | Get Directions | ||
| CLAIM Ameixoeira - Associação Lusofonia, Cultura e Cidadania | Provides free support to migrants and their families, facilitating their integration into Portugal. | Get Directions | ||
| CLAIM Bairro Alto - Casa do Brasil | First-come, first-served basis and subject to staff capacity. Monday - Friday 11:00 - 13:00 | 14:00 - 18:00 | Get Directions | ||
| CLAIM Cascais | Provides free support to migrants and their families, helping them integrate into Portuguese society. | Get Directions | ||
| CLAIM Laranjeiro | Provides free support services to migrants and their families, helping them integrate into Portuguese society. | Get Directions | ||
| CLAIM Lisboa - Estrela | CLAIM provides high-quality education, professional training, and research initiatives to support continuous learning and innovation. Open Hours: Monday - Friday : 9:00 - 13:00 - 14:00 - 18:00 Saturdays: 9:00 - 13:00 | Get Directions | ||
| CLAIM Mouraria | Provides free support to migrants and their families, helping them integrate into Portuguese society. | Get Directions | ||
| CLAIM Musgueira | Provides free support to migrants and their families, helping them integrate into Portuguese society. Opening hours: Monday - Friday 8:00 - 18:00 | Get Directions | ||
| CLAIM NIALP | Opening hours: Monday - Friday: 10:00 - 17:00 *They usually respond within 2-4 hours | Get Directions | ||
| CLAIM Santa Clara | Provides free support to migrants and their families, helping them integrate into Portuguese society. | Get Directions | ||
| Conversa Amiga - INATEL | Helpline. Callds are answered by trained volunteers. Opening hours: 15:00 - 22:00 | Get Directions | ||
| Corações com Coroa | Free women's social and psychological support. | Get Directions | ||
| CPR - Centro de Acolhimento para Refugiados | Provides free legal support to refugees and asylum seekers in Portugal throughout the asylum procedure and also at the integration stage. | Get Directions | ||
| Creche Municipal de Benfica | Public childcare for ages 0-3 | Get Directions | ||
| Crescer | Multi-disciplinary team providing: Employability, Psychologist, Social Work and Legal Support. All can be requested and accessed throught the same WhatsApp number. | Get Directions | ||
| Escutatório | Psychological support line, S. João de Deus Foundation. Call to book a free session + follow up. Opening hours: 10:30 - 12:30 | 14:30 - 16:30 | Get Directions | ||
| FSJD | Trainees available to provide free 1:1 counselling every 5/6 months. | Get Directions | ||
| IAC - Instituto de Apoio à Criança | Free psychological support for children and young people. | Get Directions | ||
| Instituto de Apoio à Criança | Child protection and advocacy | Get Directions | ||
| JRS | Individual CM/JRS beneficiary attends JRS office any weekday morning. | Get Directions | ||
| Line "liga-te" | Psychological support service of the Lisbon CIty Council. Opening hours: 24 hours/day | Get Directions | ||
| Manicómio | Focuses on breaking the stigma of mental illness with consultations outside traditional settings at a fixed price of 35 euros. consultas.beato@manicomio.pt | Get Directions | ||
| Mediação Familiar de Lisboa | Family mediation and conflict resolution | Get Directions | ||
| Mental 8 Works | Provides psychology and psychiatry consultations at social prices for students, unemployed individuals, or those with temporary incapacity for work. | Get Directions | ||
| Programa Creche Feliz | Free childcare program assistance | Get Directions | ||
| Quebra o Silêncio | Non-profit organization supporting male survivors of violence and sexual abuse, providing free psychological support in Lisbon or via Zoom. | Get Directions | ||
| Renovar a Mouraria | Renovar a Mouraria offers a range of services and activities, including integration support for migrants, Portuguese language classes, cultural initiatives, educational programmes, and community events aimed at strengthening social cohesion and improving quality of life in the neighbourhood. | Get Directions | ||
| Segurança Social - Centro Distrital | Family benefits and subsidies | Get Directions | ||
| Serviço de Psicologia Familiar | Family therapy and counseling | Get Directions | ||
| SNS - Psychological Support | This service offers support for: Psychological crisis situations ,suicidal behaviours, victims of abuse/physical or sexual violence, acute anxiety and others. | Get Directions | ||
| SOS Criança | Service for children, youth, families, professionals and the community, aimed at supporting children at risk or in distress. Opening hours: 8:00 - 18:00 | Get Directions | ||
| SOS Estudante | Helpline. Emotional support line and suicide prevention, created by students. Open to everyone (not only students). They offer services in portuguese only. Opening hours: 8:00 - 13:00 | Get Directions | ||
| Sos Voz Amiga | Helpline. Emotional Support line and suicide prevention. Only in Portuguese. Opening hours: 15:30 - 00:30 | Get Directions | ||
| Telefone da Amizade | Helpline. Support in personal crisis and suicidal thoughts. Opening hours: 16:00 - 23:00 | Get Directions | ||
| Voz de Apoio | Helpline. Emotional support. Only portuguese speaking. Opening hours: 9:00 - 12:00 | Get Directions | ||
| Vozes Amigas de Esperança | Support line for emotional assistance. They offer services in English, but their capacity is very limited. Opening Hours: 16:00 - 22:00 | Get Directions |
Where we are
Rua Carvalho Araújo 66-B1900-140 Lisboa
Portugal
How to Get Here
- Metro: Linha Verde (Green Line) - Intendente Station
- Bus: 708, 730, 742, 794
Opening hours
- Mon, Tue, Thu
- 10:00–12:30 & 14:00–17:30
- Wednesday (Extended)
- Until 19:30
- Friday
- Until 18:30
No appointment needed. Just walk in.