How to Report Abuse in the Workplace or Home (Confidentially)

Understanding your rights and protection in Portugal

Abuse, whether at home, in the workplace, or within a relationship, is never acceptable. In Portugal, there are multiple confidential and protected ways to report abuse or violence, regardless of your nationality or immigration status.
This guide explains how to recognize abuse, where to report it, and how to stay safe while seeking help.

What counts as abuse?

Abuse can be physical, emotional, sexual or financial, and it can occur in private or professional settings.
Examples include:

• At home: domestic violence, coercive control, sexual assault, intimidation or isolation.
• At work: harassment, discrimination, unwanted sexual advances, threats, or exploitation (including unpaid work or forced labor).
• In both: psychological manipulation, controlling access to money, or threats related to immigration status.

If you feel unsafe, humiliated, or controlled — it is a sign that something is wrong.

Reporting abuse confidentially in Portugal

There are protected and confidential channels available. You can report anonymously if you wish.

Domestic abuse

• National Domestic Violence Helpline – 144 (24h, free, multilingual)
• Victim Support (APAV) – 116 006 (Mon–Fri 9h–21h) or www.apav.pt
• Email: apav.sede@apav.pt
• Police (PSP or GNR) – in an emergency, call 112. You can also go in person to a police station.

Workplace abuse or harassment

• ACT (Labour Authority)
• CITE – Commission for Equality in Labour and Employment

If you are a migrant or foreign resident

Your immigration status does not affect your right to safety. Even if your documents are pending or irregular, you are still protected under Portuguese law.
You can contact:

• AIMA – https://aima.gov.pt
• SOS Immigrant Line – 808 257 257 (Mon–Fri 8h–20h; Sat 9h–17h).

If you fear retaliation or deportation, organizations like APAV and Lisbon Project can help you report confidentially and connect you with legal aid and safe shelters.

Legal protection in Portugal

Portugal has strong legal frameworks against domestic violence and workplace harassment:

• Domestic violence is a public crime — police and prosecutors can act even if the victim does not file a complaint.
• Victims are entitled to:
• Employers are legally obliged to prevent and address harassment at work. Failure to do so can result in fines or criminal liability.

How to protect yourself when reporting

• Use a trusted phone or computer if possible.
• Avoid sharing your location or messages with the abuser.
• Contact a support organization first (like APAV or the Lisbon Project) if you are unsure how to proceed.
• Keep any evidence safely — messages, photos, medical reports, or witness contacts.
• If you are in immediate danger, call 112 or go to a hospital or police station.