How to get an appointment?
Depending on the availability of vacancies at your health center, you can request to schedule primary health care consultations/teleconsultations through:
How to get an appointment at a Healthcare center
Como marcar uma consulta no Centro de Saúde
Key links
Who can book appointments on SNS 24 channels?
Consultations/teleconsultations can be booked by SNS users, whose registered health unit (health centre) provides appointment times through SNS 24.
When can I make appointments?
Requests for appointments/teleconsultations can be made:
- At any time, on the SNS 24 Portal
- Between 7 am and midnight, on the SNS 24 Line
- Within the opening hours of health units and the SNS 24 Counter
How can I book through the SNS 24 Portal?
To request an appointment for a consultation/teleconsultation at your health center through the Portal, you must:
- Access to SNS 24 Portal: here
- In the top right corner, select sign in – learn how to log in: here
- In the side menu, select 'Consultas e referenciações'
- Select 'Marcação de consultas ' (Appointment Booking)
- Choose the type of consultation and one of the available times
- Confirm the order details and select the Confirm booking button
This service only provides appointment times from the 5th business day (inclusive), counting from the date you are using the platform to make the appointment.
Community Tips and Learning
Do I have to pay for appointments?
No. Since 1 January 2021, primary healthcare appointments and any diagnostic tests or treatments prescribed during these appointments are free of charge, under Decree-Law No. 96/2020 of 4 November.
Frequently Asked Questions
Find answers to common questions about this service.
Your appointment is confirmed when its status changes to Scheduled in your appointment history.
You may also receive a confirmation by SMS or email from your health centre.
Where we are
Rua Carvalho Araújo 66-B1900-140 Lisboa
Portugal
How to Get Here
- Metro: Linha Verde (Green Line) - Intendente Station
- Bus: 708, 730, 742, 794
Opening hours
- Mon, Tue, Thu
- 10:00–12:30 & 14:00–17:30
- Wednesday (Extended)
- Until 19:30
- Friday
- Until 18:30
No appointment needed. Just walk in.